Privacy Policy

1. Information We Collect

We may collect personal information directly from users, automatically through our website, and from third-party service providers involved in operating our platform.

Personal Information

When you create an account, purchase credits, or contact us, we may collect:

• Full name or username.
• Email address.
• Account registration information.
• Billing and transaction details.
• Customer support communications.
• Account preferences and settings.
• Other information you voluntarily provide.

Website and Usage Information

When you access our website or use our software, we may automatically collect:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Pages visited and features accessed.
• Date and time of visits.
• Login and account activity.
• Software credit usage and transaction history.
• Diagnostic information, error reports, and security logs.

This information helps us maintain platform functionality, improve performance, and protect our Services against misuse.

SEO Research Information

When you use our SEO analytics tools, we may process information submitted through the platform, including:

• Domain names and website URLs.
• Search keywords and research queries.
• Website analysis requests.
• Generated SEO reports and related results.
• Research history associated with your account.

This information is used to provide the requested SEO analysis and related software functionality.

2. How We Use Your Information

We may use collected information for the following purposes:

• Creating and managing user accounts.
• Providing access to SEO analytics tools.
• Processing purchases and activating software credits.
• Generating requested website analysis reports.
• Maintaining credit balances and usage records.
• Responding to customer support inquiries.
• Improving website functionality and user experience.
• Monitoring platform performance and resolving technical issues.
• Preventing fraud, unauthorized access, and security threats.
• Maintaining business and transaction records.
• Complying with applicable legal and regulatory obligations.
• Sending important account, security, or service-related communications.

Where required by applicable law, we will obtain consent before sending promotional or marketing communications.

Users may unsubscribe from marketing emails through the instructions included in those messages.

3. Account Information and Security

Users may need to create an account to access certain Links Pro Tools features.

We use account information to authenticate users, manage software access, maintain credit balances, and provide customer support.

Users are responsible for maintaining the confidentiality of their login credentials and notifying us of suspected unauthorized account activity.

We take reasonable administrative, technical, and organizational measures to protect account information against unauthorized access, disclosure, alteration, and loss.

4. Payment and Billing Information

Links Pro Tools provides paid software services through credit-based packages.

When customers make purchases, payment transactions may be handled by authorized third-party payment service providers.

For orders paid through Paddle, Paddle.com acts as Merchant of Record and processes your billing information under its own privacy policy (paddle.com/legal/privacy).

Depending on the payment method, the relevant provider may collect and process payment card details, billing addresses, and other information necessary to complete a transaction.

Links Pro Tools may receive limited transaction information, including:

• Transaction or order reference numbers.
• Purchase dates and amounts.
• Purchased credit packages.
• Payment confirmation and transaction status.
• Billing information necessary for customer support and accounting.

We do not intend to collect or store complete payment card numbers or card security codes on our own servers when these details are processed by external payment providers.

Payment service providers handle payment information according to their own privacy and security policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, maintain user sessions, improve performance, and understand website usage.

Cookies may include:

Essential Cookies: Necessary for login sessions, account security, and core website functionality.

Preference Cookies: Used to remember certain user settings and preferences.

Analytics Cookies: Used, where implemented, to understand website activity and improve the user experience.

Security Cookies: Help detect suspicious activity and protect accounts against unauthorized access.

You can manage or disable certain cookies through your browser settings.

Disabling essential cookies may prevent some website features from functioning correctly.

Where legally required, we will request consent before using non-essential cookies or similar tracking technologies.

6. Third-Party SEO Data Providers

Links Pro Tools may use independent third-party data providers, software services, and technical integrations to deliver SEO analytics functionality.

These may include providers of domain metrics, backlink information, keyword statistics, organic traffic estimates, and related research data.

Depending on the integration, certain submitted research queries, such as domain names or keywords, may be transmitted to external providers to generate requested results.

We aim to share only the information reasonably necessary to provide the relevant software functionality.

Third-party service providers may process information according to their applicable agreements, privacy policies, and legal obligations.

Links Pro Tools is an independent software platform and is not affiliated with, endorsed by, or officially sponsored by Moz or Ahrefs.

7. Information Sharing and Disclosure

We do not sell personal information in exchange for money.

We may disclose limited personal information to trusted service providers where reasonably necessary to operate our business.

These providers may include:

• Website hosting and cloud infrastructure providers.
• Payment processing services.
• Email delivery and communication providers.
• SEO data and software integration providers.
• Website analytics and performance monitoring services.
• Customer support and security services.
• Professional advisers and regulatory authorities where legally required.

We may also disclose information when necessary to comply with applicable laws, respond to lawful requests, investigate fraudulent activity, or protect the rights and security of our company and users.

In connection with a merger, acquisition, restructuring, or sale of business assets, information may be transferred subject to applicable privacy laws and appropriate safeguards.

We do not authorize service providers to use personal information for unrelated purposes except as permitted by applicable law or their independent legal obligations.

8. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining user accounts, providing purchased services, handling support requests, complying with legal obligations, and resolving disputes.

Retention periods may vary depending on the type of information and the reason for processing.

For example:

• Account information may be retained while an account remains active.
• Purchase and transaction records may be retained as required for accounting, tax, and legal compliance.
• Technical logs may be retained for security, troubleshooting, and system maintenance.
• Customer support records may be retained to resolve inquiries and maintain appropriate business records.
• SEO research history may be retained to provide relevant dashboard features and account functionality.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

Certain information may be retained after account closure where required by law or necessary for legitimate legal and security purposes.

9. Data Security

We take the security of user information seriously.

We use reasonable technical and organizational safeguards intended to protect personal data from unauthorized access, alteration, disclosure, destruction, or misuse.

Depending on the applicable system, these measures may include encrypted communications, authentication controls, restricted administrative access, software updates, and security monitoring.

However, no online service, electronic transmission, or data storage system can be guaranteed to be completely secure.

We encourage users to create strong passwords and avoid sharing account credentials.

If you suspect unauthorized access to your account, please contact [email protected].

10. International Data Transfers

Links Pro Tools is based in Bangladesh and may provide Services to customers in different countries.

Depending on our infrastructure and service providers, personal information may be processed or stored in Bangladesh, the United States or other jurisdictions.

Where applicable privacy laws require additional safeguards for international data transfers, we will implement appropriate measures to protect personal information.

Privacy and data protection laws may differ between jurisdictions.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to personal information we maintain about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Request a copy of certain personal information.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Exercise additional rights provided by applicable privacy laws.

Some requests may be subject to legal exceptions, identity verification, or record-retention obligations.

To exercise an applicable privacy right, contact us at:

[email protected]

We will review your request and respond within the timeframe required by applicable law.

We will not unlawfully discriminate against users for exercising their privacy rights.

12. Children's Privacy

Links Pro Tools is intended for individuals and businesses seeking SEO analytics and website research services.

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under that age.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by law.

Parents or guardians who believe their child has provided personal information may contact us at [email protected].

13. Third-Party Websites and External Links

Our website may contain links to third-party websites, resources, and online services.

These external websites operate independently and may have their own privacy policies, terms, and data collection practices.

Links Pro Tools is not responsible for the privacy practices or content of websites that we do not control.

We encourage users to review the privacy policies of third-party services before providing personal information.

14. Automated Processing and Analytics

Links Pro Tools uses automated software systems to process website research requests and generate SEO analysis results.

These systems may analyze domain information, backlink data, keyword statistics, traffic estimates, and other available SEO indicators.

Automated research outputs are intended to support website analysis and SEO-related decisions.

Our SEO analytics functionality is not intended to make decisions about individuals that produce legal or similarly significant effects.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our software, business operations, data practices, or applicable legal requirements.

When changes are made, the revised policy will be published on this page with an updated "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage users to review this Privacy Policy periodically.

16. Contact Information

If you have questions about this Privacy Policy, how we process personal information, or your privacy rights, please contact us.

Data controller: Tanvir Ahmed (individual / sole proprietor), trading as Links Pro Tools

Address: Bangladesh

Email: [email protected]

Contact Page: https://linksprotools.com/contact-us/